As each piece is handmade, we take great care in ensuring quality before shipping.
Returns
We do not accept returns for change of mind or personal preference.
Exchanges
We only offer exchanges if:
- You receive a damaged product.
- You receive the wrong item.
Please contact us within 48 hours of delivery with clear photos of the product and packaging.
Non-Eligible Items
- Worn or used jewellery.
- Custom or personalized orders.
- Products damaged due to improper handling.